Frequently Asked Questions
Everything you need to know about shopping with Lincraft for your home essentials.
What are your shipping rates and delivery times?
We offer standard shipping across the country with delivery typically taking 3-7 business days. Shipping costs are calculated at checkout based on the weight of your order and your location.
Can I return home decor items if they don't fit my space?
Yes, we accept returns within 30 days of purchase. Items must be in their original packaging and unused condition. Please note that custom-made items like cut-to-measure fabrics are non-refundable.
Do you offer fabric samples before I commit to a large purchase?
We understand the importance of texture and color matching. You can order small swatches of most of our upholstery and curtain fabrics for a nominal fee to ensure they meet your expectations.
What payment methods do you accept?
Lincraft accepts all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options like Afterpay and Klarna for eligible orders.
How can I track my order once it has been placed?
Once your order is dispatched from our warehouse, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery progress.
Are your products covered by a warranty?
All Lincraft products come with a standard 12-month manufacturer warranty against defects. If you receive a faulty item, please contact our support team immediately for a replacement or refund.